Terms & Conditions

Welcome to Breza.AI.
These Terms and Conditions (“Terms”) govern your access to and use of our platform, services, and website, including our AI-powered banking solution. By using Breza.AI, you agree to these Terms.

1. Acceptance of Terms

By accessing or using Breza.AI, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our services.

2. Eligibility

You must be at least 18 years old or of legal age to enter into a binding contract in your jurisdiction. By using Breza.AI, you confirm that you meet these eligibility requirements.

3. Use of Services

• You agree to use Breza.AI for lawful purposes only.

• You may not use our services to transmit harmful, fraudulent, or illegal content.

• AI interactions on WhatsApp are for banking support purposes only; users must not provide misleading or false information.

• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Intellectual Property

• All content, technology, software, AI models, designs, and trademarks on Breza.AI are the property of Breza.AI or its licensors.

• You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

5. User-Generated Content

• You retain ownership of the data you provide to Breza.AI.

• By submitting data to our platform, you grant Breza.AI a license to process, store, and use it to provide services, improve AI models, and comply with legal obligations.

6. WhatsApp and AI Interactions

• Breza.AI uses Meta Verified WhatsApp to provide AI-driven banking support.

• While AI is designed for accuracy, Breza.AI does not guarantee 100% correctness of automated responses.

• Users should verify important financial decisions independently.

7. Third-Party Services

Breza.AI may integrate with third-party platforms, APIs, or tools. We are not responsible for the actions or content of these third parties. Your use of third-party services is subject to their terms and privacy policies.

8. Data Privacy and Compliance

• Use of Breza.AI is subject to our Privacy Policy, which outlines GDPR, CCPA, and other compliance practices.

• Users are responsible for ensuring their use of our services complies with applicable laws in their jurisdiction.

9. Disclaimers

• Breza.AI is provided “as is” and “as available” without warranties of any kind.

• We do not guarantee uninterrupted, error-free, or secure operation.

• Breza.AI is not responsible for any losses, damages, or financial decisions resulting from the use of our services.

10. Limitation of Liability

• To the maximum extent permitted by law, Breza.AI, its affiliates, and employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

• Your sole remedy for dissatisfaction is to stop using the services.

11. Indemnification

You agree to indemnify and hold Breza.AI harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the services or violation of these Terms.

12. Termination

• Breza.AI may suspend or terminate your access at any time for violation of these Terms, legal obligations, or security concerns.

• Upon termination, your right to use the platform ceases, but provisions regarding intellectual property, liability, and indemnification survive.

13. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Changes to Terms

Breza.AI may update these Terms from time to time. Material changes will be communicated via our website or email. Your continued use of the platform constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms or the services, contact us:

Email: [email protected]